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SHIPPING AND RETURNS

Shipping is available Australia wide

Shipping costs are based on your purchase item and your location.​

Shipping will be calculated at checkout.

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We deliver Australia-wide, including regional areas. Currently, we do not ship Internationally.

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RETURN POLICY

DAMAGED GOODS

Damaged Claim Form

 

All products should be inspected immediately upon arrival. If any items are received damaged, notify Little Hamptons Furniture no later than 48 hours after item/s have been received, for us to assist in resolving the situation by please complete the damaged goods form.

We will work with you to resolve any issues as quickly as possible. Clear photographs of the product damage and carton damage must support all damages that are reported. Any broken parts MUST be returned together with original cartons. Damaged stock returned with missing parts or cartons will not be actioned until all parts and cartons have been returned.

 

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RETURNS AND REFUNDS

 

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7 Day Return Policy – Little Hamptons Furniture 7-day return policy covers all purchases made through the Little Hamptons Furniture website. This policy covers all customers not satisfied with the quality of our goods. The 7-day return period will commence from the date you receive the goods.


Once a refund is requested in writing to support@littlehamptonsfurniture.com.au within this 7 day period and determined to be eligible, Little Hamptons Furniture will refund the purchase price of the goods and your account should be credited within 10 business days of the goods arriving back to Little Hamptons Furniture in the original condition they were received. Your refund will not include the delivery charges incurred in getting the goods to and from the customer. Goods must be returned in their original packaging and boxes to be considered for a full refund.


Damaged goods received back, where original packaging has not been used, will not be refunded. Little Hamptons Furniture will organise return freight for damaged items that are being returned or refunded. The customer must package the goods up in the original packaging and provide an agreed upon date with Little Hamptons Furniture to organise the pickup from them. If the delivery driver attempts to pick up the goods on the said day/date and the driver cannot pick them up, a minimum $75 ‘futile pick up’ fee (per futile pick up) will be passed onto the customer to pay. This fee/s may be taken out of the refund of goods provided to the customer.

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